![]() The Department of Transportation requires airlines to refund passengers if the carrier cancels the flight. “It sounded like the airline was doing us a favor, so I agreed.”įong didn’t know it, but United Airlines wasn’t doing her a favor at all. “United Airlines sent me an email and asked if my plans had changed and if I would like to cancel my flight without penalty,” Fong recalled. But then Fong received what she believed to be a friendly overture from United Airlines. She knew, though, that her international flight had some hefty cancellation fees associated with it. United Airlines: You can cancel your flight without penaltyĪs the spread of the coronavirus crisis continued last spring, Fong realized her summer trip likely wasn’t going to happen. If United Airlines issued you a flight credit during the pandemic, here’s everything you need to know about spending it. And sadly, some of them are elderly and/or immunocompromised and fear they’ll never be cleared for air travel again.įortunately, most airlines have adopted new, flexible future flight credit policies to address the massive number of pandemic-inspired cancellations. Would-be passengers want to know how to protect their flight credits when it’s still not safe to travel. ![]() Since COVID-19 brought the leisure travel industry to an abrupt halt last spring, we’ve received hundreds of similar emails. ![]() Because we’re privately held, we can focus on the customer without the constraints that larger companies have. As one of the few remaining privately owned travel insurance companies, Seven Corners provides insurance plans and 24/7 travel assistance services to more than a million people each year. Seven Corners has helped customers all over the world with travel difficulties, big and small. Elliott Advocacy is underwritten by Seven Corners. ![]()
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